The Trainee

last week, a nie trainee, popped out of nowhere into my cubicle, to ask me something about lds. this was how it went:

her: hi (with no greeting, or intro of herself or whatsoever), how do i claim for my lds?
me: (did not feel like answering her without knowing who she is) erm, you are?
her: (she must have tot i didn't understand her question) where do i go to claim for my lds? do i claim from you? (ya right, i'm so rich you can claim your money from me)
me: (in my mind i was thinking, who the heck are you?) well you just need to go pac@gov to claim. same as how you claim for your medical and dental.
her: oh so i can just claim from there? do i need to buy the item first then claim?
me: erm... (i was caught completely off guard by that question) of course la. otherwise how you key in the receipt number, date and amount? (isn't this like common sense?)
her: oh okie. (and she walks off without even a word of thanks. maybe she tot i was being sarcastic cos i gave her a rather incredulous look when she asked her second question. but honestly, i couldn't help it. as i said, i was kinda 'shocked' that she even had to ask that)

after the conversation, i felt like she was somehow treating me like some sort of joke. like i was one of those customer service counter, just there to answer your questions, full-stop. i wouldn't have mind if she had at least first made sure i was the correct person she was talking to (like asking me if i was the am because someone obviously directed her to me), intro-ed herself (so at least i know who i was talking to and especially since i asked who she was), and then say thanks after giving her the info. i mean, that's like basic courtesy. i can't believe that she is going to be a future teacher, educator of our future generation. how is she going to be a role model without some basic courtesy and common sense? you can only claim for something after you buy it is 普通常识, no?

well, i let that pass given that she is just a trainee now. she has so much more to learn & improve on her EQ. hopefully, she gets better by the time she graduates. well, one can only hope for the best right?

"Dance like no one is watching. Sing like no one is listening. Love like you've never been hurt and live like it's heaven on Earth." — Mark Twain